Shipping and Refunds Policy

Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive an email confirmation once your order has shipped. 

  • For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 
  • For simple flat rate shipping: We offer $10 flat rate shipping to USA.

Shipping Options

Price

6-10 Day Shipping (Order under $45)

$3.49

6-10 Day Shipping (Order over $45)

Free

2-4 Day Shipping

$5.99

NOTE: We are not responsible for shipping carrier delays.

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over $45

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Shipping Methods & Coverage

We currently ship within the United States. All items are shipped via UPS, USPS, or FedEx, depending on the most efficient method for your delivery address.

NOTE: We are not responsible for shipping carrier delays.

Order Tracking

A tracking number will be provided via email or text once your order is shipped. Tracking information may take up to 24 hours to update after shipment.

Holiday Shipping

During peak holiday seasons (e.g., November–December), order processing and delivery may take longer due to high shipping volumes.

 

While we make every effort to ship promptly, we cannot guarantee delivery delays caused by carriers during the holiday period.

Damages & Issues

Please inspect your order upon receipt and contact us immediately if items are damaged, defective, or incorrect. We’ll work quickly to resolve the issue.

How long does it take to receive my order?

We offer two shipping options to best suit your needs:

Local Warehouse Shipping (Fastest Option): Orders shipped from our local warehouse typically arrive within 2–4 business days.

Overseas Shipping: For items shipped directly from our overseas warehouse, delivery usually takes 6–10 business days, depending on your location.

Both options are tracked for your convenience, and you’ll receive a confirmation email with tracking details once your order has been dispatched.

My order has already been shipped but I need to update the address. What should I do?

Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.
How will my order be shipped?

Your order will be shipped by one of these courier services, depending on your shipping address:
Worldwide: FedEx, DHL
US: UPS, USPS, Local Express Courier

What are your shipping costs?

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there. 

You can check out our delivery options table.